/* 汇企在线客服 · 工作台样式 */
:root{
  --bg:#f5f7fa; --card:#ffffff; --line:#e9edf3; --line2:#f1f4f8;
  --text:#1e293b; --text2:#475569; --muted:#94a3b8; --muted2:#b6c0ce;
  --primary:#2563eb; --primary-soft:#eff6ff; --primary-dark:#1d4ed8;
  --green:#10b981; --green-soft:#ecfdf5; --orange:#f59e0b; --red:#ef4444;
  --shadow:0 1px 2px rgba(15,23,42,.04),0 4px 16px rgba(15,23,42,.035);
  --shadow-lg:0 12px 40px rgba(15,23,42,.12);
  --radius:12px;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0;height:100%}
body{background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei","Helvetica Neue",Arial,sans-serif;font-size:14px;-webkit-font-smoothing:antialiased}
button,input,textarea,select{font-family:inherit;font-size:inherit;color:inherit}
button{cursor:pointer;border:0;background:none}
input,textarea,select{outline:none}
.icon-sprite{position:absolute;width:0;height:0;overflow:hidden}
svg{width:18px;height:18px;fill:currentColor;flex:none}
.hidden{display:none!important}
.mobile-only{display:none}

/* ---------------- 通用组件 ---------------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;height:36px;padding:0 15px;border-radius:9px;font-size:13px;font-weight:500;transition:.16s;white-space:nowrap}
.btn svg{width:15px;height:15px}
.btn.primary{background:var(--primary);color:#fff;box-shadow:0 2px 6px rgba(37,99,235,.2)}
.btn.primary:hover{background:var(--primary-dark);transform:translateY(-1px)}
.btn.primary:disabled{opacity:.5;cursor:not-allowed;transform:none}
.btn.ghost{background:#fff;border:1px solid var(--line);color:var(--text2)}
.btn.ghost:hover{border-color:#cbd5e1;background:#f8fafc;color:var(--text)}
.btn.small{height:30px;padding:0 10px;font-size:12px;border-radius:7px}
.btn.danger{background:#fef2f2;color:#dc2626;border:1px solid #fee2e2}
.btn.danger:hover{background:#fee2e2}
.btn.block{width:100%;height:42px}
.icon-btn{width:32px;height:32px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;color:var(--muted);transition:.15s}
.icon-btn:hover{background:#f1f5f9;color:var(--text)}
.icon-btn.on{color:var(--primary);background:var(--primary-soft)}
.field{display:block;margin-bottom:16px}
.field>span{display:block;font-size:12.5px;color:var(--text2);margin-bottom:7px;font-weight:500}
.field input,.field textarea,.field select{width:100%;border:1px solid var(--line);border-radius:9px;padding:9px 11px;background:#fff;transition:.15s;font-size:13.5px}
.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.field textarea{resize:vertical;min-height:70px;line-height:1.6}
.field small{display:block;color:var(--muted);font-size:11.5px;margin-top:6px;line-height:1.6}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.toast{position:fixed;top:20px;left:50%;transform:translate(-50%,-16px);background:#1e293b;color:#fff;padding:10px 18px;border-radius:9px;font-size:13px;box-shadow:var(--shadow-lg);opacity:0;pointer-events:none;transition:.25s;z-index:9999}
.toast.show{opacity:1;transform:translate(-50%,0)}
.empty-placeholder{color:var(--muted);font-size:13px;text-align:center;padding:40px 20px;line-height:1.8}

/* ---------------- 登录 ---------------- */
.login-view{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(1200px 500px at 50% -10%,#dbeafe 0%,transparent 60%),#f5f7fa;padding:20px}
.login-card{width:100%;max-width:400px;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 20px 60px rgba(15,23,42,.1);padding:34px 32px 28px}
.login-brand{display:flex;align-items:center;gap:13px;margin-bottom:28px}
.login-logo{width:46px;height:46px;border-radius:13px;background:linear-gradient(135deg,#3b82f6,#1d4ed8);color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 16px rgba(37,99,235,.28)}
.login-logo svg{width:24px;height:24px}
.login-brand h1{margin:0;font-size:19px;letter-spacing:.4px}
.login-brand p{margin:4px 0 0;font-size:12px;color:var(--muted)}
.login-form label{display:block;margin-bottom:15px;font-size:12.5px;color:var(--text2);font-weight:500}
.login-form input{display:block;width:100%;margin-top:7px;border:1px solid var(--line);border-radius:9px;padding:11px 12px;font-size:14px}
.login-form input:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.login-err{color:#dc2626;font-size:12.5px;min-height:18px;margin-bottom:6px}
.login-tip{text-align:center;color:var(--muted);font-size:11.5px;margin:16px 0 0;line-height:1.7}

/* ---------------- 顶栏 ---------------- */
.app{height:100vh;display:flex;flex-direction:column;overflow:hidden}
.topbar{height:60px;flex:none;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 18px;gap:18px;z-index:10}
.brand{display:flex;align-items:center;gap:10px;min-width:190px}
.brand-logo{width:32px;height:32px;border-radius:9px;background:linear-gradient(135deg,#3b82f6,#1d4ed8);color:#fff;display:flex;align-items:center;justify-content:center}
.brand-logo svg{width:18px;height:18px}
.brand-text{display:flex;flex-direction:column;line-height:1.25}
.brand-text b{font-size:14px;letter-spacing:.3px}
.brand-text span{font-size:10.5px;color:var(--muted)}
.site-switch{display:flex;align-items:center;gap:8px;background:#f8fafc;border:1px solid var(--line);border-radius:9px;padding:0 10px;height:34px}
.site-dot{width:7px;height:7px;border-radius:50%;background:var(--green);box-shadow:0 0 0 3px rgba(16,185,129,.14)}
.site-switch select{border:0;background:transparent;font-size:13px;font-weight:500;max-width:210px;cursor:pointer;padding:0 4px}
.topbar-right{margin-left:auto;display:flex;align-items:center;gap:6px}
.chip{display:flex;align-items:center;gap:6px;height:30px;padding:0 11px;border-radius:20px;font-size:12px;background:#f1f5f9;color:var(--muted);transition:.15s}
.chip .dot{width:7px;height:7px;border-radius:50%;background:var(--muted)}
.chip-on{background:var(--green-soft);color:#047857}
.chip-on .dot{background:var(--green)}
.me{display:flex;align-items:center;gap:7px;margin-left:8px;padding-left:14px;border-left:1px solid var(--line);font-size:12.5px;color:var(--text2)}
.me-avatar{width:27px;height:27px;border-radius:8px;background:linear-gradient(135deg,#e0e7ff,#c7d2fe);color:#4338ca;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600}

/* ---------------- 概览条 ---------------- */
.stat-strip{height:86px;flex:none;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 18px;gap:10px;overflow-x:auto}
.stat-card{flex:1;min-width:132px;display:flex;align-items:center;gap:12px;padding:0 16px;border-right:1px solid var(--line2)}
.stat-card:last-of-type{border-right:0}
.stat-icon{width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex:none}
.stat-icon svg{width:17px;height:17px}
.stat-icon.blue{background:#eff6ff;color:#2563eb}.stat-icon.green{background:#ecfdf5;color:#059669}
.stat-icon.amber{background:#fffbeb;color:#d97706}.stat-icon.violet{background:#f5f3ff;color:#7c3aed}
.stat-num{font-size:22px;font-weight:650;line-height:1.1;letter-spacing:-.5px;font-variant-numeric:tabular-nums}
.stat-label{font-size:11.5px;color:var(--muted);margin-top:4px}
.spark-wrap{min-width:220px;flex:1.6;display:flex;flex-direction:column;gap:6px;padding-left:20px;border-left:1px solid var(--line2)}
.spark-title{font-size:11.5px;color:var(--muted);display:flex;justify-content:space-between}
.spark{display:flex;align-items:flex-end;gap:3px;height:34px}
.spark i{flex:1;background:#dbeafe;border-radius:2px 2px 0 0;min-height:2px;transition:.3s}
.spark i.hot{background:var(--primary)}

/* ---------------- 三栏工作区 ---------------- */
.workspace{flex:1;min-height:0;display:grid;grid-template-columns:296px minmax(0,1fr) 310px;gap:0}
.col{background:#fff;min-width:0;display:flex;flex-direction:column;min-height:0}
.col-visitors{border-right:1px solid var(--line)}
.col-profile{border-left:1px solid var(--line)}
.col-head{flex:none;padding:14px 14px 10px;border-bottom:1px solid var(--line2)}
.col-title{font-size:13.5px;font-weight:600;display:flex;align-items:center;gap:7px;margin-bottom:11px}
.count-pill{background:var(--green-soft);color:#047857;font-size:11px;padding:2px 8px;border-radius:10px;font-weight:600}
.search-box{display:flex;align-items:center;gap:7px;background:#f6f8fb;border:1px solid var(--line);border-radius:8px;padding:0 10px;height:34px;color:var(--muted)}
.search-box svg{width:15px;height:15px}
.search-box input{border:0;background:transparent;flex:1;font-size:12.5px;min-width:0}
.filter-row{display:flex;gap:5px;margin-top:10px;overflow-x:auto}
.filter{flex:none;padding:5px 10px;border-radius:7px;font-size:11.5px;color:var(--text2);background:#f6f8fb;transition:.15s}
.filter:hover{background:#eef2f7}
.filter.active{background:var(--primary-soft);color:var(--primary);font-weight:600}
.visitor-list{flex:1;overflow-y:auto;padding:8px}
.visitor-list::-webkit-scrollbar,.msg-list::-webkit-scrollbar,.profile-body::-webkit-scrollbar,.settings-body::-webkit-scrollbar{width:5px}
.visitor-list::-webkit-scrollbar-thumb,.msg-list::-webkit-scrollbar-thumb,.profile-body::-webkit-scrollbar-thumb,.settings-body::-webkit-scrollbar-thumb{background:#dde3ec;border-radius:4px}
.v-item{display:flex;gap:10px;padding:11px 10px;border-radius:10px;cursor:pointer;transition:.15s;margin-bottom:3px;border:1px solid transparent}
.v-item:hover{background:#f8fafc}
.v-item.active{background:var(--primary-soft);border-color:#dbeafe}
.v-avatar{width:36px;height:36px;border-radius:11px;background:linear-gradient(135deg,#e2e8f0,#cbd5e1);color:#475569;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;flex:none;position:relative}
.v-avatar.on{background:linear-gradient(135deg,#d1fae5,#a7f3d0);color:#047857}
.v-avatar .v-presence{position:absolute;right:-2px;bottom:-2px;width:9px;height:9px;border-radius:50%;background:#cbd5e1;border:2px solid #fff}
.v-avatar.on .v-presence{background:var(--green)}
.v-main{flex:1;min-width:0}
.v-line1{display:flex;align-items:center;gap:6px}
.v-name{font-size:13px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}
.v-time{font-size:10.5px;color:var(--muted2);flex:none}
.v-line2{font-size:11.5px;color:var(--muted);margin-top:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.v-tags{display:flex;gap:5px;margin-top:6px;flex-wrap:wrap}
.v-tag{font-size:10px;padding:2px 6px;border-radius:5px;background:#f1f5f9;color:#64748b;max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.v-tag.kw{background:#fff7ed;color:#c2410c}
.v-tag.search{background:#eff6ff;color:#1d4ed8}
.v-tag.ad{background:#fef2f2;color:#b91c1c}
.v-tag.site{background:#f0fdf4;color:#15803d;font-weight:600}
.v-unread{margin-left:auto;background:var(--red);color:#fff;font-size:10px;min-width:17px;height:17px;line-height:17px;text-align:center;border-radius:9px;padding:0 4px;font-weight:700;flex:none}

/* ---------------- 数据看板（空状态） ---------------- */
.chat-empty{height:100%;overflow-y:auto;background:#fafbfd;padding:26px 28px 40px}
.empty-head{display:flex;align-items:center;gap:14px;margin-bottom:22px}
.empty-icon{width:42px;height:42px;border-radius:12px;background:#eff6ff;color:var(--primary);display:flex;align-items:center;justify-content:center}
.empty-icon svg{width:21px;height:21px}
.empty-head h2{margin:0;font-size:17px;font-weight:600}
.empty-head p{margin:5px 0 0;font-size:12.5px;color:var(--muted)}
.dashboard{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.dash-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:16px 18px;box-shadow:var(--shadow)}
.dash-card.wide{grid-column:1/-1}
.dash-title{font-size:12.5px;font-weight:600;color:var(--text2);margin-bottom:16px;display:flex;justify-content:space-between;align-items:center}
.dash-title span{font-size:11px;color:var(--muted);font-weight:400}
.bars{display:flex;align-items:flex-end;gap:5px;height:110px;padding-top:6px;border-bottom:1px solid var(--line2)}
.bar-col{flex:1;display:flex;flex-direction:column;align-items:center;gap:5px;height:100%;justify-content:flex-end}
.bar-col i{width:100%;max-width:22px;background:linear-gradient(180deg,#60a5fa,#2563eb);border-radius:4px 4px 0 0;min-height:2px;transition:.3s}
.bar-col em{font-size:9.5px;color:var(--muted2);font-style:normal}
.bar-axis{display:flex;justify-content:space-between;font-size:10px;color:var(--muted2);margin-top:7px}
.kv-list{display:flex;flex-direction:column;gap:11px}
.kv-row{display:flex;align-items:center;gap:10px;font-size:12px}
.kv-name{width:86px;color:var(--text2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:none}
.kv-bar{flex:1;height:7px;border-radius:4px;background:#f1f5f9;overflow:hidden}
.kv-bar i{display:block;height:100%;border-radius:4px;background:linear-gradient(90deg,#60a5fa,#2563eb)}
.kv-val{width:26px;text-align:right;color:var(--muted);font-variant-numeric:tabular-nums;flex:none}
.kw-rank{display:flex;flex-direction:column;gap:9px}
.kw-row{display:flex;align-items:center;gap:9px;font-size:12px}
.kw-num{width:18px;height:18px;border-radius:5px;background:#f1f5f9;color:var(--muted);display:flex;align-items:center;justify-content:center;font-size:10.5px;font-weight:600;flex:none}
.kw-row:nth-child(-n+3) .kw-num{background:#eff6ff;color:var(--primary)}
.kw-text{flex:1;color:var(--text2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.kw-count{color:var(--muted);font-size:11px}

/* ---------------- 会话 ---------------- */
.chat-panel{height:100%;display:flex;flex-direction:column;min-height:0;background:#fff}
.chat-head{height:60px;flex:none;border-bottom:1px solid var(--line2);display:flex;align-items:center;gap:10px;padding:0 16px}
.chat-avatar{width:34px;height:34px;border-radius:10px;background:linear-gradient(135deg,#d1fae5,#a7f3d0);color:#047857;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:13px;flex:none}
.chat-who{display:flex;flex-direction:column;min-width:0;flex:1;line-height:1.4}
.chat-who b{font-size:13.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat-who span{font-size:11px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat-actions{display:flex;gap:6px;flex:none}
.chat-actions .btn svg{width:13px;height:13px}
.msg-list{flex:1;overflow-y:auto;padding:20px 22px;background:#fafbfd;min-height:0}
.msg-day{text-align:center;margin:4px 0 18px}
.msg-day span{font-size:11px;color:var(--muted2);background:#eef1f5;padding:4px 11px;border-radius:12px}
.msg-row{display:flex;gap:9px;margin-bottom:16px;align-items:flex-start}
.msg-row.agent{flex-direction:row-reverse}
.msg-av{width:28px;height:28px;border-radius:9px;background:#e2e8f0;color:#475569;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:600;flex:none}
.msg-row.agent .msg-av{background:#dbeafe;color:var(--primary-dark)}
.msg-body{max-width:74%;min-width:0}
.msg-bubble{background:#fff;border:1px solid var(--line);padding:10px 13px;border-radius:4px 12px 12px 12px;font-size:13.5px;line-height:1.7;white-space:pre-wrap;word-break:break-word;box-shadow:0 1px 2px rgba(15,23,42,.03)}
.msg-row.agent .msg-bubble{background:var(--primary);color:#fff;border-color:transparent;border-radius:12px 4px 12px 12px}
.msg-bubble.sys{background:transparent;border:0;box-shadow:none;color:var(--muted);text-align:center;font-size:11.5px}
.msg-row.sys{justify-content:center}
.msg-time{font-size:10.5px;color:var(--muted2);margin-top:5px}
.msg-row.agent .msg-time{text-align:right}
.typing-hint{display:none;font-size:11.5px;color:var(--muted);padding:0 22px 6px;background:#fafbfd}
.typing-hint.show{display:block}
.quick-bar{flex:none;display:flex;gap:6px;padding:9px 16px;border-top:1px solid var(--line2);border-bottom:1px solid var(--line2);overflow-x:auto;background:#fff}
.quick-bar button{flex:none;font-size:11.5px;color:var(--text2);border:1px solid var(--line);border-radius:16px;padding:5px 11px;transition:.15s;background:#fff}
.quick-bar button:hover{background:var(--primary-soft);border-color:#bfdbfe;color:var(--primary)}
.composer{flex:none;padding:12px 16px 14px;background:#fff}
.composer textarea{width:100%;border:1px solid var(--line);border-radius:10px;padding:10px 12px;resize:none;line-height:1.6;font-size:13.5px;min-height:64px;background:#fbfcfe}
.composer textarea:focus{border-color:var(--primary);background:#fff;box-shadow:0 0 0 3px rgba(37,99,235,.07)}
.composer-foot{display:flex;align-items:center;justify-content:space-between;margin-top:9px}
.composer-tip{font-size:11.5px;color:var(--muted)}
.composer .btn{height:34px}

/* ---------------- 访客档案 ---------------- */
.profile-body{flex:1;overflow-y:auto;padding:14px}
.profile-empty{color:var(--muted);font-size:12.5px;text-align:center;padding:60px 20px;line-height:1.8}
.pf-hero{text-align:center;padding:14px 0 18px;border-bottom:1px solid var(--line2);margin-bottom:16px}
.pf-avatar{width:52px;height:52px;border-radius:16px;background:linear-gradient(135deg,#d1fae5,#a7f3d0);color:#047857;display:flex;align-items:center;justify-content:center;font-size:19px;font-weight:600;margin:0 auto 10px}
.pf-name{font-size:14.5px;font-weight:600}
.pf-sub{font-size:11.5px;color:var(--muted);margin-top:5px}
.pf-badges{display:flex;justify-content:center;gap:6px;margin-top:10px;flex-wrap:wrap}
.pf-badge{font-size:10.5px;padding:3px 8px;border-radius:6px;background:#f1f5f9;color:#64748b}
.pf-badge.on{background:var(--green-soft);color:#047857}
.pf-sec{margin-bottom:20px}
.pf-sec-title{font-size:11.5px;font-weight:600;color:var(--muted);letter-spacing:.5px;margin-bottom:10px;display:flex;align-items:center;gap:6px;text-transform:uppercase}
.pf-sec-title svg{width:13px;height:13px}
.pf-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px}
.pf-cell{background:#f8fafc;border-radius:8px;padding:9px 10px;min-width:0}
.pf-cell.wide{grid-column:1/-1}
.pf-k{font-size:10.5px;color:var(--muted);margin-bottom:4px}
.pf-v{font-size:12px;color:var(--text);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pf-kw{background:#fff7ed;color:#c2410c;border:1px solid #fed7aa;border-radius:8px;padding:10px 11px;font-size:12.5px;line-height:1.6;word-break:break-all;margin-bottom:9px}
.pf-kw small{display:block;color:#ea580c;font-size:10.5px;margin-bottom:3px;opacity:.8}
.timeline{position:relative;padding-left:16px}
.timeline:before{content:"";position:absolute;left:4px;top:5px;bottom:5px;width:1.5px;background:#e8edf4}
.tl-item{position:relative;padding:0 0 15px 4px}
.tl-item:before{content:"";position:absolute;left:-16px;top:5px;width:9px;height:9px;border-radius:50%;background:#fff;border:2px solid #cbd5e1}
.tl-item:first-child:before{border-color:var(--primary);background:var(--primary);box-shadow:0 0 0 3px #dbeafe}
.tl-title{font-size:12px;color:var(--text2);line-height:1.5;word-break:break-all}
.tl-meta{font-size:10.5px;color:var(--muted2);margin-top:4px;display:flex;gap:8px;flex-wrap:wrap}
.pf-edit{width:100%;border:1px solid var(--line);border-radius:8px;padding:8px 10px;font-size:12.5px;resize:vertical;min-height:56px;line-height:1.6}
.pf-edit:focus{border-color:var(--primary)}
.pf-save{margin-top:8px}

/* ---------------- 移动端 Tab ---------------- */
.mobile-tabs{display:none}

/* ---------------- 设置页 ---------------- */
.settings-view{position:fixed;inset:0;background:var(--bg);z-index:60;display:flex;flex-direction:column}
.settings-head{height:60px;flex:none;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:0 18px}
.settings-head h2{font-size:15px;margin:0 8px 0 0;white-space:nowrap}
.settings-tabs{display:flex;gap:4px;overflow-x:auto;flex:1}
.stab{padding:7px 13px;border-radius:8px;font-size:12.5px;color:var(--text2);white-space:nowrap;transition:.15s}
.stab:hover{background:#f1f5f9}
.stab.active{background:var(--primary-soft);color:var(--primary);font-weight:600}
.settings-spacer{width:20px;flex:none}
.settings-body{flex:1;overflow-y:auto;padding:24px;display:flex;justify-content:center}
.settings-inner{width:100%;max-width:960px}
.settings-title{font-size:17px;font-weight:600;margin:0 0 4px}
.settings-desc{font-size:12.5px;color:var(--muted);margin:0 0 20px;line-height:1.7}
.set-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px;margin-bottom:18px}
.site-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:16px;box-shadow:var(--shadow);cursor:pointer;transition:.18s;position:relative}
.site-card:hover{border-color:#bfdbfe;transform:translateY(-2px);box-shadow:0 8px 24px rgba(15,23,42,.08)}
.site-card.active{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.site-card-top{display:flex;align-items:center;gap:10px;margin-bottom:12px}
.site-fav{width:34px;height:34px;border-radius:10px;display:flex;align-items:center;justify-content:center;color:#fff;font-size:14px;font-weight:600;flex:none}
.site-card h3{margin:0;font-size:14px;font-weight:600}
.site-card p{margin:3px 0 0;font-size:11.5px;color:var(--muted)}
.site-meta{font-size:11.5px;color:var(--text2);display:flex;justify-content:space-between;padding-top:11px;border-top:1px solid var(--line2)}
.site-card .active-flag{position:absolute;top:12px;right:12px;font-size:10px;background:var(--primary-soft);color:var(--primary);padding:2px 7px;border-radius:6px}
.theme-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(168px,1fr));gap:12px;margin-bottom:20px}
.theme-card{border:1.5px solid var(--line);border-radius:12px;overflow:hidden;cursor:pointer;background:#fff;transition:.18s}
.theme-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}
.theme-card.active{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.09)}
.theme-preview{height:104px;position:relative;padding:10px;background:#f3f5f9}
.theme-head{height:26px;border-radius:6px 6px 0 0;padding:0 8px;display:flex;align-items:center;color:#fff;font-size:9px;gap:5px}
.theme-head i{width:12px;height:12px;border-radius:4px;background:rgba(255,255,255,.35)}
.theme-bubbles{position:absolute;left:10px;right:10px;top:44px;display:flex;flex-direction:column;gap:6px;align-items:flex-start}
.theme-bubbles span{font-size:8px;padding:5px 8px;border-radius:7px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.07);max-width:70%}
.theme-bubbles span.me{align-self:flex-end;color:#fff}
.theme-launch{position:absolute;right:10px;bottom:9px;width:22px;height:22px;border-radius:50%;box-shadow:0 2px 6px rgba(0,0,0,.15)}
.theme-label{padding:10px 12px}
.theme-label b{font-size:12.5px;display:block}
.theme-label small{font-size:10.5px;color:var(--muted);display:block;margin-top:3px}
.form-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:20px;box-shadow:var(--shadow);margin-bottom:16px}
.form-card h3{font-size:14px;margin:0 0 4px;font-weight:600}
.form-card .sub{font-size:11.5px;color:var(--muted);margin:0 0 18px;line-height:1.7}
.form-2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.form-3{display:grid;grid-template-columns:repeat(3,1fr);gap:0 16px}
.form-actions{display:flex;gap:9px;align-items:center;margin-top:6px;flex-wrap:wrap}

/* ---------------- 文字样式设置（字号 / 颜色） ---------------- */
.typo-layout{display:flex;gap:18px;align-items:flex-start;flex-wrap:wrap}
.ty-list{flex:1 1 380px;min-width:0;display:flex;flex-direction:column}
.ty-row{display:flex;align-items:center;gap:12px;padding:7px 0;border-bottom:1px dashed var(--line2)}
.ty-row:last-child{border-bottom:0}
.ty-name{width:150px;flex:none}
.ty-name b{display:block;font-size:12.5px;font-weight:600;color:var(--text)}
.ty-name small{display:block;font-size:10.5px;color:var(--muted);margin-top:1px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ty-ctl{display:flex;align-items:center;gap:7px;flex:1;min-width:0;flex-wrap:wrap}
.typo-num{position:relative;width:78px;flex:none}
.typo-num input{width:100%;padding:5px 22px 5px 8px;border:1px solid var(--line);border-radius:7px;font-size:12px;background:#fff;color:var(--text)}
.typo-num input:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.typo-num i{position:absolute;right:8px;top:50%;transform:translateY(-50%);font-style:normal;font-size:10px;color:var(--muted);pointer-events:none}
.typo-swatch{width:30px;height:29px;border-radius:7px;border:1px solid var(--line);position:relative;overflow:hidden;cursor:pointer;flex:none;background:#fff}
.typo-swatch input{position:absolute;inset:-8px;width:calc(100% + 16px);height:calc(100% + 16px);border:0;padding:0;cursor:pointer;background:none}
.typo-hex{width:92px;flex:none;padding:5px 8px;border:1px solid var(--line);border-radius:7px;font-size:11.5px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;text-transform:uppercase;color:var(--text);background:#fff;letter-spacing:.2px}
.typo-hex:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.typo-reset{width:24px;height:24px;border-radius:7px;font-size:14px;line-height:1;color:var(--muted);flex:none;display:inline-flex;align-items:center;justify-content:center;transition:.15s}
.typo-reset:hover{color:var(--red);background:#fef2f2}

/* 自定义主色：大色块取色器 + 一键色板 */
.cl-wrap{display:flex;gap:18px;align-items:flex-start;flex-wrap:wrap;margin-top:4px}
.cl-swatch{position:relative;width:92px;height:92px;border-radius:16px;border:1px solid var(--line);overflow:hidden;cursor:pointer;flex:none;transition:box-shadow .15s,transform .15s}
.cl-swatch:hover{transform:translateY(-1px);box-shadow:0 6px 16px rgba(15,23,42,.14)}
.cl-swatch i{position:absolute;inset:0;display:block}
.cl-swatch input{position:absolute;inset:-10px;width:calc(100% + 20px);height:calc(100% + 20px);border:0;padding:0;opacity:0;cursor:pointer;background:none}
.cl-swatch em{position:absolute;left:0;right:0;bottom:0;padding:4px 0;text-align:center;font-size:10.5px;font-style:normal;letter-spacing:.3px;color:#fff;background:rgba(15,23,42,.4);pointer-events:none}
.cl-side{flex:1 1 260px;min-width:0}
.cl-hexrow{display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.cl-k{font-size:12px;color:var(--muted);flex:none}
.cl-hex{width:104px;height:32px;padding:5px 9px;font-size:12px}
.cl-tip{font-size:11.5px;color:var(--muted);flex:0 1 auto;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cl-pal{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-top:12px}
.cl-chip{width:26px;height:26px;border-radius:8px;border:0;padding:0;cursor:pointer;flex:none;transition:transform .12s,box-shadow .12s}
.cl-chip:hover{transform:translateY(-1px);box-shadow:0 3px 9px rgba(15,23,42,.2)}
.cl-chip.on{box-shadow:0 0 0 2px #fff,0 0 0 4px rgba(15,23,42,.6)}
.cl-auto{width:auto;height:26px;padding:0 9px;border:1px dashed var(--line);background:#fff;color:var(--muted);font-size:10.5px;border-radius:8px}
.cl-auto:hover{color:var(--text);border-color:var(--primary)}
.cl-auto.on{box-shadow:0 0 0 2px #fff,0 0 0 4px rgba(15,23,42,.6)}
.cl-note{margin-top:11px;font-size:11.5px;color:var(--muted);line-height:1.65}
.cl-dirty{font-weight:600;color:#c2410c;background:#fff7ed;border:1px solid #fed7aa;border-radius:5px;padding:0 4px;font-size:10.5px}

/* 整窗实时预览 */
.win-preview{flex:0 0 300px;max-width:100%;background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden;box-shadow:0 10px 30px rgba(15,23,42,.1);position:sticky;top:0}
.wp-head{padding:13px 14px;display:flex;align-items:center;gap:9px;position:relative}
.wp-avatar{width:32px;height:32px;border-radius:10px;background:rgba(255,255,255,.2);border:1px solid rgba(255,255,255,.25);display:flex;align-items:center;justify-content:center;color:#fff;font-size:12px;font-weight:600;flex:none}
.wp-htext{flex:1;min-width:0}
.wp-title{font-weight:600;letter-spacing:.2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wp-sub{margin-top:2px;display:flex;align-items:center;gap:5px}
.wp-dot{width:6px;height:6px;border-radius:50%;background:#4ade80;flex:none}
.wp-invite{display:inline-block;max-width:82%;background:#fff;color:#1f2937;font-size:11px;line-height:1.5;padding:7px 10px;border-radius:10px;border:1px solid #eef0f4;box-shadow:0 6px 18px rgba(15,23,42,.1);white-space:normal}
.wp-body{padding:12px 12px 8px;background:#fafbfc}
.wp-row{display:flex;margin-bottom:8px}
.wp-row.me{justify-content:flex-end}
.wp-sys{display:inline-block;background:#eef1f5;padding:3px 10px;border-radius:16px;line-height:1.5;font-size:11px;max-width:88%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.wp-bub{display:inline-block;background:#fff;border:1px solid #edf0f4;padding:7px 11px;border-radius:12px;line-height:1.55;font-size:13px;max-width:82%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;box-shadow:0 1px 2px rgba(15,23,42,.04)}
.wp-quick{display:flex;flex-wrap:wrap;gap:6px;margin:4px 0 6px}
.wp-quick-btn{border:1px solid #dbe3f0;background:#fff;padding:5px 10px;border-radius:18px;font-size:12px}
.wp-foot{border-top:1px solid #eef0f4;padding:8px;display:flex;gap:7px;align-items:center;background:#fff}
.wp-input{flex:1;background:#f8f9fb;border:1px solid #e6e9ef;border-radius:9px;padding:7px 10px;font-size:13px;color:#293241;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wp-send{color:#fff;font-size:12px;padding:7px 12px;border-radius:9px;flex:none}
.wp-tip{text-align:center;font-size:10px;color:#c0c6d0;padding:5px 0 8px;background:#fff}
@media (max-width:1180px){.win-preview{flex:1 1 100%;position:static}}
@media (max-width:640px){
  .ty-row{flex-direction:column;align-items:stretch;gap:6px;padding:9px 0}
  .ty-name{width:auto}
  .ty-name small{white-space:normal}
  .ty-ctl{gap:6px}
  .typo-hex{flex:1;width:auto;min-width:0}
  .cl-wrap{gap:13px}
  .cl-swatch{width:74px;height:74px;border-radius:13px}
  .cl-side{flex:1 1 100%}
  .cl-hexrow{row-gap:7px}
  .cl-hex{width:100px;flex:1;min-width:0;max-width:150px}
  .cl-tip{flex:1 1 100%;white-space:normal;overflow:visible;text-overflow:clip;font-size:11px}
  .cl-pal{gap:6px;margin-top:10px}
  .cl-chip{width:26px;height:26px;border-radius:7px}
  .cl-auto{width:auto;height:26px}
}
.code-box{background:#0f172a;color:#e2e8f0;border-radius:10px;padding:15px 16px;font-family:ui-monospace,SFMono-Regular,Consolas,"Courier New",monospace;font-size:12px;line-height:1.8;overflow-x:auto;white-space:pre;position:relative}
.code-box .code-key{color:#7dd3fc}.code-box .code-val{color:#fcd34d}
.code-actions{display:flex;gap:8px;margin-top:11px;flex-wrap:wrap}
.reply-item{display:flex;gap:10px;align-items:flex-start;background:#fff;border:1px solid var(--line);border-radius:10px;padding:12px 13px;margin-bottom:9px}
.reply-item .r-title{width:110px;flex:none;font-size:12.5px;font-weight:600;color:var(--text2);padding-top:8px}
.reply-item .r-content{flex:1;font-size:12.5px;color:var(--text2);line-height:1.7;padding-top:8px}
.reply-item input,.reply-item textarea{width:100%;border:1px solid var(--line);border-radius:7px;padding:7px 9px;font-size:12.5px;resize:vertical}
.reply-item textarea{min-height:54px;line-height:1.6}
.tag-input{display:flex;flex-wrap:wrap;gap:7px;align-items:center}
.tag-chip{background:#f1f5f9;border-radius:7px;padding:6px 9px;font-size:12px;display:flex;align-items:center;gap:6px;color:var(--text2)}
.tag-chip button{color:var(--muted);font-size:14px;line-height:1}
.tag-chip button:hover{color:var(--red)}
.switch-row{display:flex;align-items:center;justify-content:space-between;padding:13px 0;border-bottom:1px solid var(--line2)}
.switch-row:last-child{border-bottom:0}
.switch-row .sw-t{font-size:13px;font-weight:500}
.switch-row .sw-d{font-size:11.5px;color:var(--muted);margin-top:4px;line-height:1.6}
.switch{width:40px;height:23px;border-radius:12px;background:#cbd5e1;position:relative;transition:.2s;flex:none;cursor:pointer}
.switch:after{content:"";position:absolute;top:3px;left:3px;width:17px;height:17px;border-radius:50%;background:#fff;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.15)}
.switch.on{background:var(--primary)}
.switch.on:after{transform:translateX(17px)}

/* ---------------- 响应式 ---------------- */
@media (max-width:1200px){
  .workspace{grid-template-columns:270px minmax(0,1fr) 274px}
  .stat-strip .spark-wrap{display:none}
}
@media (max-width:1000px){
  .workspace{grid-template-columns:260px minmax(0,1fr)}
  .col-profile{display:none}
  .brand{min-width:auto}.brand-text{display:none}
  .chat-actions .btn{padding:0 8px}
}
@media (max-width:820px){
  .app{height:100dvh;padding-bottom:calc(56px + env(safe-area-inset-bottom,0px))}
  .topbar{height:52px;padding:0 12px;gap:9px}
  .brand-logo{width:28px;height:28px}
  .brand{min-width:auto}
  .site-switch{height:30px;padding:0 7px;flex:1;min-width:0}
  .site-switch select{max-width:140px;font-size:12px}
  .topbar-right{gap:2px}
  .topbar-right #btnRefresh,.topbar-right #btnSound,.me,.topbar-right #btnLogout{display:none}
  .chip{height:27px;padding:0 8px;font-size:11px}
  .stat-strip{height:64px;padding:0 10px;gap:0}
  .stat-card{min-width:88px;padding:0 10px;gap:8px;flex:1}
  .stat-card:nth-child(4){display:none}
  .stat-icon{width:28px;height:28px;border-radius:8px}
  .stat-icon svg{width:14px;height:14px}
  .stat-num{font-size:17px}.stat-label{font-size:10px}
  .workspace{display:block;position:relative;flex:1;min-height:0}
  .col{position:absolute;inset:0;display:none;border:0}
  body.mv-visitors .col-visitors{display:flex}
  body.mv-chat .col-chat{display:flex}
  body.mv-profile .col-profile{display:flex}
  .mobile-only{display:inline-flex}
  .col-profile .col-head{padding:12px 14px}
  .chat-empty{padding:18px 14px}
  .dashboard{grid-template-columns:1fr}
  .dash-card.wide{grid-column:auto}
  .msg-list{padding:14px}
  .chat-head{height:54px;padding:0 10px;gap:8px}
  .chat-actions{gap:4px}
  .chat-actions .btn{height:28px;padding:0 7px;font-size:11px}
  .chat-actions .btn svg{display:none}
  .composer{padding:9px 12px calc(10px + env(safe-area-inset-bottom,0px))}
  .composer textarea{min-height:52px}
  .composer-tip{display:none}
  .quick-bar{padding:7px 12px}
  .mobile-tabs{display:flex;position:fixed;bottom:0;left:0;right:0;height:calc(56px + env(safe-area-inset-bottom,0px));
    padding-bottom:env(safe-area-inset-bottom,0px);background:#fff;border-top:1px solid var(--line);z-index:40;box-shadow:0 -2px 12px rgba(15,23,42,.04)}
  .mtab{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;color:var(--muted);font-size:10.5px;position:relative}
  .mtab svg{width:19px;height:19px}
  .mtab.active{color:var(--primary)}
  .tab-badge{position:absolute;top:6px;left:calc(50% + 7px);background:var(--red);color:#fff;font-size:9px;min-width:15px;height:15px;line-height:15px;border-radius:8px;font-style:normal;padding:0 3px}
  .settings-head{height:52px;padding:0 10px;gap:6px}
  .settings-head h2{font-size:14px;margin-right:2px}
  .settings-spacer{display:none}
  .settings-body{padding:14px}
  .form-2,.form-3{grid-template-columns:1fr}
  .theme-grid{grid-template-columns:repeat(2,1fr)}
  .set-grid{grid-template-columns:1fr}
}
@media (max-width:420px){
  .stat-card:nth-child(3){display:none}
  .theme-grid{grid-template-columns:1fr 1fr;gap:8px}
  .theme-preview{height:88px}
}

/* ---------------- 锁屏推送（Web Push） ---------------- */
.push-status{display:flex;align-items:center;gap:11px;background:#f8fafc;border:1px solid var(--line);border-radius:10px;padding:11px 13px;margin:2px 0 12px}
.push-status.on{background:var(--green-soft);border-color:#cdeee1}
.ps-dot{width:9px;height:9px;border-radius:50%;background:var(--muted2);flex:none;box-shadow:0 0 0 4px rgba(148,163,184,.13)}
.push-status.on .ps-dot{background:var(--green);box-shadow:0 0 0 4px rgba(16,185,129,.15)}
.ps-t{font-size:13px;font-weight:600;color:var(--text)}
.ps-d{font-size:11.5px;color:var(--muted);margin-top:2px;line-height:1.55}
.push-hint{font-size:12px;color:#b45309;background:#fffbeb;border:1px solid #fde68a;border-radius:9px;padding:9px 12px;margin:0 0 12px;line-height:1.6}
.push-note{font-size:11.5px;color:var(--muted);line-height:1.75;margin:12px 0 0;padding-top:11px;border-top:1px dashed var(--line)}
@media (max-width:640px){.push-note{font-size:11px}.push-status{padding:10px 11px}}

/* ---------------- 窗口头像（站点管理） ---------------- */
.av-block{margin:16px 0 6px;padding:14px;border:1px solid var(--line);border-radius:11px;background:#fbfcfe}
.av-top{display:flex;align-items:center;gap:16px;margin-bottom:13px;flex-wrap:wrap}
.av-stage{flex:1 1 260px;min-width:0;height:66px;border-radius:11px;display:flex;align-items:center;gap:11px;padding:0 13px;color:#fff;box-shadow:0 4px 14px rgba(15,23,42,.1)}
.av-slot{width:38px;height:38px;border-radius:11px;background:rgba(255,255,255,.2);border:1px solid rgba(255,255,255,.25);
  display:flex;align-items:center;justify-content:center;flex:none;overflow:hidden;color:#fff}
.av-slot svg{width:21px;height:21px;fill:currentColor}
.av-slot img{width:100%;height:100%;object-fit:contain;display:block}
.av-slot.av-img{background:#fff;border-color:rgba(255,255,255,.5)}
.av-slot.round{width:40px;height:40px;border-radius:50%;background:transparent;border:0}
.av-slot.round.av-img{background:#fff}
.av-slot.av-img.av-cover{background:rgba(255,255,255,.2);border-color:rgba(255,255,255,.25)}
.av-slot.round.av-img.av-cover{background:transparent;border:0}
.av-slot.round svg{width:22px;height:22px}
.av-t{min-width:0;flex:1}
.av-t b{display:block;font-size:14px;font-weight:600;letter-spacing:.2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.av-t i{display:block;font-style:normal;font-size:11px;opacity:.85;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.av-float{width:58px;height:58px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex:none;box-shadow:0 8px 22px rgba(15,23,42,.2);color:#fff}
.av-label{display:flex;align-items:baseline;gap:9px;flex-wrap:wrap;margin-bottom:10px}
.av-label span{font-size:12.5px;font-weight:600;color:var(--text)}
.av-label i{font-style:normal;font-size:11.5px;color:var(--muted);line-height:1.55}
.av-icons{display:flex;flex-wrap:wrap;gap:7px;margin-bottom:12px}
.av-ic{width:58px;padding:7px 0 5px;border:1px solid var(--line);border-radius:9px;background:#fff;color:#64748b;
  display:flex;flex-direction:column;align-items:center;gap:4px;transition:.15s}
.av-ic svg{width:17px;height:17px;fill:currentColor}
.av-ic em{font-style:normal;font-size:10.5px;color:var(--muted);letter-spacing:.2px}
.av-ic:hover{border-color:#c9d5e6;background:#f8fafc}
.av-ic.on{border-color:var(--primary);color:var(--primary);background:var(--primary-soft);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.av-ic.on em{color:var(--primary)}
.av-ic.wide{width:auto;padding:7px 11px 5px;flex-direction:row;gap:6px}
.av-ic.wide em{font-size:11px}
.av-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.av-row .btn.sm,.btn.sm{height:31px;padding:0 11px;font-size:12px;border-radius:8px}
.av-url{flex:1 1 200px;min-width:0;height:31px;padding:0 10px;border:1px solid var(--line);border-radius:8px;font-size:12px;background:#fff;color:var(--text)}
.av-url:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.av-hint{font-size:11.5px;color:var(--muted);line-height:1.65;margin:10px 0 0}
@media (max-width:640px){
  .av-block{padding:11px}
  .av-top{gap:11px}
  
  .av-float{width:48px;height:48px}
  .av-ic{width:52px}
  .av-url{flex:1 1 100%}
}
.av-cur{display:flex;align-items:center;gap:6px;font-size:11.5px;color:var(--text2);margin:-3px 0 10px}
.av-cur i{width:7px;height:7px;border-radius:50%;background:var(--primary);flex:none}
.av-cur i.img{background:var(--green)}
@media (max-width:640px){
  .av-stage{flex:1 1 auto;min-width:0;height:58px}
  .av-float{width:46px;height:46px}
  .av-slot.round{width:34px;height:34px}
}
.wp-avatar{padding:0;overflow:hidden}
.wp-avatar .av-slot{width:100%;height:100%;border:0;border-radius:0;background:transparent}
.wp-avatar .av-slot svg{width:17px;height:17px}
.wp-avatar img{width:100%;height:100%;object-fit:contain;display:block}

/* ---------------- 登录页移动端适配（2026-11-11） ---------------- */
.login-view{min-height:100vh;min-height:100dvh;overflow-y:auto;-webkit-overflow-scrolling:touch}
@media (max-width:640px){
  .login-view{align-items:flex-start;padding:calc(24px + env(safe-area-inset-top,0px)) 16px calc(24px + env(safe-area-inset-bottom,0px))}
  .login-card{max-width:none;padding:24px 18px 20px;border-radius:16px;box-shadow:0 12px 40px rgba(15,23,42,.08)}
  .login-brand{gap:11px;margin-bottom:22px}
  .login-logo{width:42px;height:42px;border-radius:12px}
  .login-logo svg{width:22px;height:22px}
  .login-brand h1{font-size:17px}
  .login-brand p{font-size:11.5px;margin-top:3px}
  .login-form label{font-size:12px;margin-bottom:13px}
  .login-form input{margin-top:6px;padding:12px 13px;font-size:16px;border-radius:10px}
  .login-form input::placeholder{font-size:15px}
  .login-form .btn.block{height:48px;font-size:16px;border-radius:11px;margin-top:4px}
  .login-err{font-size:12px;min-height:16px;margin-bottom:4px}
  .login-tip{font-size:11px;margin-top:14px;line-height:1.65}
}
@media (max-width:380px){
  .login-view{padding-left:12px;padding-right:12px}
  .login-card{padding:20px 14px 16px}
  .login-brand h1{font-size:16px}
  .login-form input{padding:11px 12px}
}
@media (max-height:430px) and (orientation:landscape){
  .login-view{align-items:flex-start;padding-top:16px;padding-bottom:16px}
  .login-card{padding:20px 18px}
}
@media (hover:none) and (pointer:coarse){
  .login-form input{font-size:16px;padding:12px 13px;border-radius:10px}
  .login-form .btn.block{height:48px;font-size:16px;border-radius:11px}
}

/* ---------------- 访客列表：分页与删除（2026-11-11） ---------------- */
.v-item{position:relative;padding-right:36px}
.v-del{position:absolute;right:8px;top:50%;transform:translateY(-50%);width:24px;height:24px;border-radius:7px;
  display:none;align-items:center;justify-content:center;color:var(--muted);background:#fff;border:1px solid var(--line);z-index:2}
.v-del svg{width:13px;height:13px}
.v-del:hover{color:#dc2626;border-color:#fecaca;background:#fef2f2}
.v-item:hover .v-del{display:flex}
.v-item.active .v-del{display:flex}
@media (hover:none){.v-del{display:flex}}
.v-pager{display:flex;align-items:center;justify-content:space-between;gap:6px;padding:9px 6px 3px;margin-top:4px;
  border-top:1px solid var(--line2);position:sticky;bottom:0;background:#fff;z-index:3}
.vp-btn{height:30px;padding:0 11px;border-radius:8px;border:1px solid var(--line);background:#fff;font-size:12px;color:var(--text2);transition:.15s}
.vp-btn:disabled{opacity:.42;cursor:not-allowed}
.vp-btn:not(:disabled):hover{border-color:#cbd5e1;background:#f8fafc;color:var(--text)}
.vp-info{font-size:11.5px;color:var(--muted);white-space:nowrap}
@media (max-width:420px){.vp-btn{padding:0 9px;font-size:11.5px}.vp-info{font-size:11px}}

/* ---- iOS 添加到主屏幕（standalone）：状态栏覆盖页面顶部，按安全区留白 ---- */
.topbar{height:auto;min-height:60px;padding-top:env(safe-area-inset-top,0px)}
.settings-head{height:auto;min-height:60px;padding-top:env(safe-area-inset-top,0px)}
.toast{top:calc(20px + env(safe-area-inset-top,0px))}
@media (orientation:landscape){
  .topbar{padding-left:max(12px,env(safe-area-inset-left,0px));padding-right:max(12px,env(safe-area-inset-right,0px))}
}
@media (max-width:820px){
  .topbar{min-height:52px}
  .settings-head{min-height:52px;padding:env(safe-area-inset-top,0px) 10px 0}
}


/* ---- 自定义确认框（替代原生 confirm，兼容 iOS PWA 全屏模式）---- */
.kf-modal-mask{position:fixed;inset:0;background:rgba(15,23,42,.45);display:none;align-items:center;justify-content:center;z-index:9000;padding:22px;backdrop-filter:blur(1px)}
.kf-modal-mask.show{display:flex}
.kf-modal{background:#fff;border-radius:15px;max-width:340px;width:100%;box-shadow:0 20px 50px rgba(15,23,42,.28);overflow:hidden;animation:kmPop .16s ease}
@keyframes kmPop{from{transform:scale(.94);opacity:.55}to{transform:scale(1);opacity:1}}
.kf-modal-t{font-size:15.5px;font-weight:600;padding:18px 18px 7px}
.kf-modal-m{font-size:13px;color:var(--text2);padding:0 18px 16px;line-height:1.65;white-space:pre-line;word-break:break-word}
.kf-modal-b{display:flex;gap:10px;padding:0 18px 18px}
.kf-modal-b .btn{flex:1}

@media (max-width:820px){
  .settings-body{display:block;padding:14px 13px calc(18px + env(safe-area-inset-bottom,0px))}
  .settings-body>.settings-title,.settings-body>.settings-desc{max-width:100%}
  .form-card{max-width:100%}
  .form-actions{position:sticky;bottom:10px;z-index:6;background:#fff;padding:11px 12px;border:1px solid var(--line);border-radius:13px;box-shadow:0 -6px 20px rgba(15,23,42,.10);margin-top:14px}
  .form-actions .btn{flex:1}
  .form-actions span{display:none}
  .typo-layout{flex-direction:column}
  .win-preview{position:relative;top:0;width:100%}
}

/* ===== 在线/离线访客视觉强化 2026-11-11 ===== */
.v-item.v-offline{opacity:.58}
.v-item.v-offline:hover{opacity:.82}
.v-item.v-offline .v-name{color:#94a3b8}
.v-item.v-online{background:#f0fdf4;border-color:#d6f3e2;box-shadow:inset 3px 0 0 #10b981}
.v-item.v-online.active{background:var(--primary-soft);border-color:#dbeafe;box-shadow:inset 3px 0 0 #10b981}
.v-avatar.on{background:linear-gradient(135deg,#34d399,#10b981);color:#fff}
.v-avatar.on .v-presence{background:#10b981;width:11px;height:11px;box-shadow:0 0 0 3px rgba(16,185,129,.18);animation:vp-pulse 1.6s ease-in-out infinite}
@keyframes vp-pulse{0%,100%{box-shadow:0 0 0 3px rgba(16,185,129,.20)}50%{box-shadow:0 0 0 5px rgba(16,185,129,.05)}}
.v-state{font-size:10px;font-weight:600;padding:1px 7px;border-radius:20px;line-height:1.5;flex:none;margin-left:2px}
.v-state.on{background:#dcfce7;color:#15803d}
.v-state.off{background:#f1f5f9;color:#94a3b8}

/* ===== 对话内「邀请 / 会话结束」醒目提示 2026-11-11 ===== */
.msg-row.event{justify-content:center;margin:16px 0}
.msg-event{display:inline-flex;align-items:center;gap:7px;max-width:92%;padding:8px 15px;border-radius:20px;font-size:12px;font-weight:600;line-height:1.5;background:#eef4ff;color:#2563eb;border:1px solid #d6e4ff;box-shadow:0 1px 2px rgba(37,99,235,.06)}
.msg-event .ev-ic{font-size:13px;line-height:1}
.msg-event.end{background:#fff3ea;color:#c2410c;border-color:#fed7aa}
.msg-event.ok{background:#eafaf1;color:#15803d;border-color:#c7ecd4}
.msg-row.invite{justify-content:center;margin:16px 0}
.msg-invite{display:flex;align-items:center;gap:10px;max-width:94%;padding:11px 15px;border-radius:14px;background:linear-gradient(135deg,#eef4ff,#f5f0ff);border:1px solid #dbe6ff;box-shadow:0 3px 10px rgba(37,99,235,.10)}
.msg-invite .mi-ic{width:32px;height:32px;border-radius:10px;background:var(--primary);color:#fff;display:flex;align-items:center;justify-content:center;font-size:16px;flex:none}
.msg-invite .mi-tx{font-size:12.5px;line-height:1.5}
.msg-invite .mi-tx b{color:#1d4ed8;font-weight:700}
.msg-invite .mi-tx span{display:block;color:var(--muted);font-size:11px;margin-top:3px}

/* ===== 搜索词/关键词 醒目化 2026-11-11 ===== */
.v-kwbar{display:flex;align-items:center;gap:6px;margin-top:7px;padding:5px 9px;border-radius:8px;background:linear-gradient(90deg,#fff7ed,#ffedd5);border:1px solid #fdba74;box-shadow:0 1px 2px rgba(194,65,12,.10)}
.v-kwic{font-size:12px;line-height:1;flex:none}
.v-kwlabel{font-size:9.5px;font-weight:700;color:#fff;background:#ea580c;padding:1px 5px;border-radius:4px;flex:none;letter-spacing:.3px}
.v-kwtxt{font-size:12.5px;font-weight:700;color:#9a3412;flex:1 1 auto;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.v-kweng{font-size:10px;color:#c2410c;background:#ffedd5;border:1px solid #fed7aa;padding:0 6px;border-radius:4px;flex:none}
.chat-kw{display:inline-block;margin-left:4px;padding:1px 8px;border-radius:20px;background:#fff7ed;border:1px solid #fdba74;color:#c2410c;font-weight:700;font-size:11.5px;max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;vertical-align:middle}
.pf-kw{margin:0 0 12px;padding:11px 14px;border-radius:10px;background:linear-gradient(90deg,#fff7ed,#ffedd5);border:1px solid #fdba74;color:#9a3412;font-size:14px;font-weight:700;line-height:1.55}
.pf-kw small{display:block;font-size:10.5px;font-weight:600;color:#c2410c;margin-bottom:4px;letter-spacing:.2px}

/* ===== 主界面移动端布局加固(2026-11-11晚): tabbar 由 fixed 改为 flex 流内贴底 ===== */
@media (max-width:820px){
  .app{padding-bottom:0}
  .mobile-tabs{position:static;left:auto;right:auto;bottom:auto}
}

/* ===== PWA(添加到主屏幕)适配优化 2026-11-11晚 ===== */
html,body{overscroll-behavior:none}
@media (max-width:820px){
  .visitor-list:has(.empty-placeholder){display:flex;flex-direction:column}
  .visitor-list .empty-placeholder{flex:1;display:flex;align-items:center;justify-content:center;padding:20px}
  .mtab svg{width:20px;height:20px}
  .mtab{font-size:11px;font-weight:500}
  .mtab.active{font-weight:600}
}

/* ===== 推送设备管理 2026-11-11晚 ===== */
.push-dev-list{margin:12px 0 4px;border:1px solid var(--line);border-radius:10px;overflow:hidden;background:#fff}
.pd-title{padding:9px 13px;font-size:12px;font-weight:600;color:var(--text2);background:#f8fafc;border-bottom:1px solid var(--line)}
.push-dev-row{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 13px;border-bottom:1px solid var(--line)}
.push-dev-row:last-child{border-bottom:0}
.pd-info{display:flex;flex-direction:column;gap:2px;min-width:0}
.pd-name{font-size:13px;font-weight:600;color:var(--text)}
.pd-time{font-size:11px;color:var(--muted)}

/* ===== 访客进入时间 + 消息已读/未读 2026-11-12 ===== */
.v-time{font-size:11px;font-weight:700;color:#334155;background:#f1f5f9;border:1px solid #e2e8f0;padding:1px 7px;border-radius:20px;flex:none;white-space:nowrap;font-variant-numeric:tabular-nums}
.msg-read{margin-left:6px;font-size:10px;font-weight:700;padding:0 5px;border-radius:4px;line-height:1.7;display:inline-block;vertical-align:middle}
.msg-read.ok{color:#15803d;background:#dcfce7}
.msg-read.un{color:#94a3b8;background:#eef2f7}

/* ===== 多次访问：历史会话记录 / 会话分隔 / 轨迹分组 2026-11-12 ===== */
.msg-sess{display:flex;justify-content:center;margin:18px 0 10px}
.msg-sess span{display:inline-flex;align-items:center;gap:6px;padding:4px 14px;border-radius:20px;font-size:11px;font-weight:600;color:#64748b;background:#f1f5f9;border:1px dashed #cbd5e1;letter-spacing:.2px}
.msg-sess.cur span{color:#15803d;background:#ecfdf5;border:1px dashed #86efac}
.msg-sess span::before{content:'';width:5px;height:5px;border-radius:50%;background:currentColor;opacity:.6;flex:none}
.chat-end{display:inline-block;padding:1px 8px;border-radius:20px;background:#fff7ed;border:1px solid #fdba74;color:#c2410c;font-weight:700;font-size:11px}
.tl-day{display:flex;align-items:center;gap:8px;margin:14px 0 8px;font-size:11px;font-weight:700;color:#475569;letter-spacing:.3px}
.tl-day::after{content:'';flex:1;height:1px;background:linear-gradient(90deg,#e2e8f0,transparent)}
.tl-day i{font-style:normal;font-size:10px;font-weight:600;color:#94a3b8;background:#f1f5f9;padding:0 6px;border-radius:10px}
.pf-sec-sub{float:right;font-size:10.5px;font-weight:600;color:#94a3b8;letter-spacing:0}
.pf-sess{display:flex;flex-direction:column;gap:6px}
.pfs-row{display:flex;align-items:center;gap:8px;padding:7px 10px;border-radius:9px;background:#f8fafc;border:1px solid #eef2f7;font-size:11.5px;color:#475569}
.pfs-row.cur{background:#f0fdf4;border-color:#bbf7d0}
.pfs-seq{font-weight:700;color:#334155;flex:none}
.pfs-row.cur .pfs-seq{color:#15803d}
.pfs-time{flex:1;min-width:0;color:#64748b;font-variant-numeric:tabular-nums}
.pfs-cnt{flex:none;font-weight:600;color:#64748b}
.pfs-st{flex:none;font-size:10px;font-weight:700;padding:1px 7px;border-radius:20px;background:#eef2f7;color:#94a3b8}
.pfs-row.cur .pfs-st{background:#dcfce7;color:#15803d}

/* ===== 联系状态：已发消息 / 已邀请 / 未发消息 2026-11-12 ===== */
.v-ct{font-size:10px;font-weight:700;padding:2px 7px;border-radius:5px;line-height:1.55;flex:none;white-space:nowrap;letter-spacing:.2px}
.v-ct.done{background:#dcfce7;color:#15803d}
.v-ct.inv{background:#ede9fe;color:#6d28d9}
.v-ct.none{background:#fff7ed;color:#c2410c;border:1px dashed #fdba74;padding:1px 6px}
.v-item.v-wait{background:#fffdf6;border-color:#fdebc8;box-shadow:inset 3px 0 0 #f59e0b}
.v-item.v-wait.active{background:var(--primary-soft);border-color:#dbeafe;box-shadow:inset 3px 0 0 #f59e0b}
.count-pill.warn{background:#fff7ed;color:#c2410c}
.count-pill.warn.zero{background:#f1f5f9;color:#94a3b8}
.pf-badge.contact.done{background:#dcfce7;color:#15803d}
.pf-badge.contact.inv{background:#ede9fe;color:#6d28d9}
.pf-badge.contact.none{background:#fff7ed;color:#c2410c;border:1px dashed #fdba74}
.v-state.chat{background:#dbeafe;color:#1d4ed8}

/* ===== 主屏 PWA 新版提示 2026-11-12 ===== */
.app-update{position:fixed;left:50%;bottom:calc(18px + env(safe-area-inset-bottom));transform:translateX(-50%);z-index:9999;display:flex;align-items:center;gap:10px;padding:9px 12px 9px 16px;border-radius:24px;background:#1d4ed8;color:#fff;font-size:12px;font-weight:600;white-space:nowrap;box-shadow:0 8px 28px rgba(29,78,216,.35)}
.app-update button{border:0;background:#fff;color:#1d4ed8;font-size:11.5px;font-weight:700;padding:5px 12px;border-radius:16px;cursor:pointer}

/* ===== visitor IP chip 2026-11-12 ===== */
.v-line2.v-meta{display:flex;align-items:center;gap:6px;overflow:hidden;white-space:nowrap}
.v-ip{flex:none;font-size:11px;font-weight:700;color:#1d4ed8;background:#eef4ff;border:1px solid #d6e4ff;padding:1px 7px;border-radius:5px;font-variant-numeric:tabular-nums;letter-spacing:.2px;user-select:all;cursor:pointer}
.v-ip:hover{background:#dbeafe;border-color:#bfdbfe}
.v-region,.v-browser{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--muted);font-size:11.5px;flex:0 1 auto}
.v-region{max-width:96px}

/* ===== IP 独占一行（卡片底部，永不压缩） 2026-11-12 ===== */
.v-ipline{display:flex;margin-top:5px;padding-top:5px;border-top:1px dashed #e8edf5}
.v-ipline .v-ip{display:inline-block;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.v-iplabel{flex:none;font-size:10px;font-weight:700;color:#94a3b8;letter-spacing:.5px;margin-right:6px;line-height:20px}
.v-ipline .v-ip{cursor:pointer}

/* ===== 手机端聊天输入区优化（键盘适配 / 16px 防缩放 / 紧凑话术条） 2026-11-12 ===== */
@media (max-width:820px){
  .app{height:max(var(--vvh,100dvh),320px)}
  body.kb-open .mobile-tabs{display:none}
  body.kb-open .app{padding-bottom:0}
  body.kb-open .workspace{padding-bottom:0}
  .quick-bar{padding:6px 10px;gap:6px;-webkit-overflow-scrolling:touch;scrollbar-width:none}
  .quick-bar::-webkit-scrollbar{display:none}
  .quick-bar button{font-size:12px;padding:6px 12px;height:30px;line-height:1;max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .composer{padding:8px 12px calc(8px + env(safe-area-inset-bottom,0px))}
  .composer textarea{font-size:16px;min-height:46px;border-radius:12px;padding:9px 12px;background:#fff;-webkit-appearance:none;appearance:none}
  .composer-foot{margin-top:7px;gap:8px}
  .composer .btn{height:36px;padding:0 18px;font-size:13px;flex:none}
  .typing-hint{font-size:11px;padding:4px 12px}
}

/* ===== 企业微信内置浏览器适配 2026-11-12 ===== */
body.env-wecom .brand-logo, body.env-wecom .brand{display:none}
@media (max-width:820px){
  body.env-wecom .topbar{height:46px;padding:0 10px;gap:6px}
  body.env-wecom .topbar .chip{height:26px}
  body.env-wecom .site-switch{flex:1}
}

/* ===== 移动端设置页优化 2026-11-12 ===== */
@media (max-width:820px){
  .settings-head{gap:6px}
  .settings-head h2{display:none}
  .settings-tabs{gap:3px;-webkit-overflow-scrolling:touch;scrollbar-width:none;
    -webkit-mask-image:linear-gradient(90deg,#000 85%,transparent);mask-image:linear-gradient(90deg,#000 85%,transparent)}
  .settings-tabs::-webkit-scrollbar{display:none}
  .stab{padding:7px 11px;font-size:12.5px}
  .form-card h3{font-size:14.5px}
  .code-box{font-size:11px;padding:12px 13px}
}